Wednesday 19 December 2012


Knowing how anti-discriminatory practice is promoted in health and social care settings.

It is important for care workers at health and social care settings to promote equality, value diversity and respect the rights of service users. There are many ways of how they can challenge discriminatory issues and practices in health and social care.


One of the ways in which care worker can promote equality, value diversity and respect the rights of service users is to always put service user at the heart of the service providing. This means that individual needs will be met and achieved for example; a personal eating plan to a specific individual. Putting the service user at the center of the providing generally makes a happier and healthier client in all areas. Care workers at homes can help achieve this by:

* Understanding what it is like to use those services

* Involving those who use the services in all aspects of their care and development at all levels

* Providing individuals with the information they need to make informed choices about their own care and making decisions about the way services are run.

* Asking service what they would like and choose instead of making decisions for them

* Always make the patients their first priority when at work.

To recognize the service user's rights to freedom from discrimination, service providers should support individuals to express their needs and preferences.

They should do this by encouraging the residents to speak out and say what they would prefer to do, whether it is related to medical treatment or simpler preferences too such as what to eat and wear that day. This can be done by caring for the patient by communicating with them and cooperating with them on a regular basis to make sure that they are supporting their service users in the correct way. Empowerment is often an element of this as they are able to say what they would prefer regarding to their care. To support them in doing so, workers can look into things further for them and put points across when appropriate. This includes informal and formal discussions and sometimes case conferences, appeal panels and court proceedings when the matter is more serious. Another element of active promotion of Anti-Discriminatory practice is to provide active support consistent with the beliefs, culture and preferences of the individual.